Selling on Internetshoppy is easy
All we need to provide the following documents
- VAT/CST Number
- PAN card
- Current Account number, IFSC code
- Cancelled cheque with the name of the Company printed on it
- Declaration (in case of sole proprietorship).
You will be requested to fill the KYC procedure for verification of your identity and Bank account details provided by you for receiving remittances.. Failure to comply with this requirement will result in remittances being hold, until the required documents are submitted and validated by us.
The documents submitted by you should correspond to, and should validate the details provided by you on the Merchant Dashboard.
1 Order Fulfillment and Timely Shipments
1.1 The Agreement becomes effective when the Merchant finishes the enrollment at the site, and it is valid for boundless time. Merchant are expected to process orders received from the Buyers through the Website in a timely manner and provide the same to the buyers within the stipulated timelines
1.2 If the products are not delivered to the Customer within the stipulated timelines, the order may be cancelled and we may be required to process a refund of the amount paid by the Customer for the same.
1.3 In case any order has been cancelled due to non-fulfillment of the same product, or delay in shipment of the product from merchants side, we shall be entitled to charge our fee to you in respect of such cancelled order , or we will independently claimed from you
1.4 If the merchant fails continuously to fulfill the order or timely shipment of the product ordered by the Buyer will be considered to be non-performance of your obligations, and repeated non-performance may lead to temporary or permanent suspension of your selling privileges on the Website. Incase if you wish to close your account and terminate this agreement you can terminate at any time by logging into your account, but please inform us before 2 month.
2 Merchant Remittances
2.1 Payments for orders that have been fulfilled successfully shall be remitted to your bank account, as per applicable laws prescribed by the Reserve Bank of India. You will get paid within 7 days of dispatch date, on which the product is successfully delivered to the Customer).
2.2 Remittances are usually processed twice a week by payment gateway i.e., on Monday and Thursday of every week. In the event a Monday or Thursday is a bank holiday or any public holiday, the remittances shall be processed on the next working day.
2.3 If you have any queries with respect to the amounts being remitted to your account, please contact our Payments Team.
3 Product Quality and warranties, Customer Complaints, and Refunds
3.1 Product and warranties provided by you under the E-Commerce Services Agreement, you should ensure that the items being sold to Customers are of high quality and in good working condition, Products should not have any hidden deficiencies. that means the product is not damaged, or a part of product is missing, lacking clear warranty, that we determine to be unsuitable and unfit to be sold on the Website.
3.2 If the product is damaged /poor quality sold by you, the Buyer can return faulty product to you and you must replace it with the good quality product.
3.3 Sellers are sole responsible for a timely, accurate and proper shipment of products to the buyers
3.4 You shall have shipment guidelines clearly, completely, accurately, prominently posted on your billing screen. You must ensure that you are legally able to sell each product included in a listing on the website.
3.5 In the event a Customer has not been received, the ordered product then our Customer Support Team may require you to furnish the proof of delivery (“PoD“) within 5 (five) days of such intimation. As agreed at the time of your registration on the Website, and as per applicable laws, our Customer Support Team may assist you with ensuring customer satisfaction and resolving complaints received from Customers, with respect to products sold by you on the Website.
3.6 If we did not receive the PoD from you within stipulated time, we will be compelled to record the order as not having been fulfilled, and we will intimate you of such record. In such event, the Customer will be entitled to a refund of the amount paid by him/her for the ordered product. You hereby agree to cooperate with us in order to resolve, to the Customer’s satisfaction, all cases of items that may have been shipped but not received.
3.7 You agree to accept all products that are sold by you on the Website and shipped, that may not have been delivered successfully to the Customer, and are returned to you by your delivery partners. In such event also, the Customer will be entitled to a refund of the amount paid by him/her for the relevant product.
3.8 Repeated complaints from Customers with regard to the same product or type of product may result in discontinuation of the listing of that particular product or type of product on the Website, and disciplinary action against you including temporary or permanent suspension of your selling privileges on the Website.
4 Merchant Returns and Debit
|Recovery for the Product Cancelled|
|Reason for Refund||Internetshoppy Fee||Remittance Fee|
|Out of Stock||Yes||No|
4.2 In the event of cancellations by the Customer post the product having been delivered:
|Recovery for the Product Cancelled|
|Reason For Refund||Internetshoppy Fee||Remittance Fee|
5 Terms of Packaging
5.1 We may provide packaging materials containing logos, words, trademarks, and other intellectual property owned by us, to you, so that the order items can be packaged and shipped to the Customer in a consistent manner.
5.2 You hereby agree to use the packaging material that may be provided by us (if any), in order to pack and ship the items ordered by a Customer through our Website. It is hereby clarified that you shall not use the internetshoppy packaging material on any products that are not being sold on the Website.
5.3 All terms relating to intellectual property, as detailed in our E-Commerce Services Agreement, shall apply to you as if reproduced herein.
5.4 In the event your DirectShip privilege is terminated, you shall return all remaining, unused packaging material to us, or destroy all remaining stock of packaging material, to the satisfaction of internetshoppy.